How do I reboot the set-top box?

Often, the easiest way to reboot the set-top box is to unplug it from power, wait 30 seconds, and then plug it back in. The power cord is the cord on the far left if you are looking at the front of the box. Wait for the box to completely power up again and it should be good to go. Simply turning the box off and on again does not fully reboot the set-top box.

You can also reboot the set-top box from the menu on your TV. First, push “Menu”, scroll over to “Settings”, and select “Restart System”. It will ask you if you are sure you want to reset the system, click “Restart”. Wait for it to completely power up again and it should be ready.