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Network Status

Network:

Feb. 26 at 12:01am to 6:00am - VTel Enterprise Customers in Hanover, Lebanon, White River Junction, VT (Phone, TV, Internet, Mobile)

VTel will be performing scheduled network maintenance on February 26 between 12:01 AM and 6:00 AM. During this window, customers may experience slower speeds and/or brief service interruptions.

Thank you for your patience.

Feb. 28 to Mar. 7, 2026 - VTelevision Service - Sun Outages

Starting on Feb. 28 to Mar. 7, customers may experience brief TV signal interruptions on certain channels due to seasonal satellite alignment (“sun outages”). These events are temporary, typically lasting only a few minutes, and resolve automatically. This is a natural phenomenon outside of VTel’s control.

Daily schedules and affected channel ranges are available at:
https://www.vermontel.com/sun-outages

Report An Outage:

* Community Anchors are: Hospitals, Emergency & Rescue Services, Educational Institutions or Public Works facilities.
Please tell us the service address where the trouble is occurring so that we may resolve your issue quicker
Limit of 250 characters.
Status updates are provided as they are made available. Please note: In some cases, you may need to clear your cache to see updated content on this page. We advise using a new “incognito window” on Google Chrome to ensure you are seeing the latest information, as updates can change frequently.
All VTel and VTel Wireless customers may experience brief outages, slowdowns or other unexpected behavior during these windows. Fiber customers in Springfield, Saxtons River, Chester, Grafton, Windham and Gassets/Ludow will be most strongly affected by this window.

This maintenance window is a planned event, which is part of our 10G Upgrade initiative. Learn more here.
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