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 Contact Us Anytime

Like many other brick and mortar businesses who had to close their doors for the COVID-19 crisis and send our employees home to work, we have found that we can provide nearly the same great service with more efficiency by allowing our employees to continue to work remotely.  Our phone lines and electronic contact methods remain accessible to customers.

EQUIPMENT RETURNS: We recommend shipping returns to our office at 354 River St, Springfield, VT 05156 via a trackable method.  Alternately, if you prefer to hand deliver it, you may leave it on our exchange table, which we periodically check, at your own risk.

Contact Details

  • Address:
    Vermont Telephone Company
    354 River Street
    Springfield, VT 05156
  • Walk-In Hours: Currently suspended.
  • Fax: (802) 885-4929

Sales & Billing Support

  • Residential/Business Support & Sales:
    Monday through Saturday, 8am-5pm
  • Repair Calls: 24 hours a day, 7 days a week
  • Phone:
    (800) 279-4049 (Toll-Free)
    (802) 885-9000 (Local/VT)
  • Email:

Internet and VTelevision Support

  • Hours:
    Available 24/7/365 — Call us anytime. 
  • Phone:
    (888) 242-7584 (Toll-Free)
    (802) 885-9002 (Local/VT)
  • Email: Webform

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