All Network devices are currently reachable. If you are experiencing difficulty, please contact our office.
Sun outages are right around the corner. Starting on 2/28 and ending on 3/9 we will be experiencing sun outages on VTelevision. A sun outage is an interruption in or distortion of geostationary satellite signals caused by interference from solar radiation. The effect is due to the sun’s radiation overwhelming the satellite signal. The result of this is that you may experience short periods of VTelevision downtime on some channels, lasting about 10 minutes each. For more information, visit: http://www.intelsat.com/tools-resources/library/satellite-101/satellite-sun-interference/ or call us at 802-885-9000 with any questions.
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VTel has become aware of an issue sending emails from vermontel.net emails to gmail.com emails. This is due to a change that Google made within their network, not a change that VTel made. We have taken several steps to attempt to remediate this issue, but so far none has lasted more than a few days. Google doesn’t notify internet service providers when they make such changes, and those ISP’s, such as VTel, are at Google’s mercy for resolution.
Please be assured that we have also contacted Google numerous times about this issue, but we also suggest that if you have problems sending from your vermontel.net email to a gmail.com email address, that the person to whom you are attempting to send the email also contact Google to advise that they can’t receive emails from vermontel.net email addresses.
Thank you for your patience while we work to resolve this issue as quickly as possible. We apologize for any inconvenience.