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Network Status

Network:

Aug 24, 2026 at 11:59pm-August 25, 2026 at 3:00am

A required maintenance window will occur this evening for approximately 4 hours in the Springfield and Saxton’s River area. During this maintenance window, customers may experience slower than normal speeds and/or brief interruptions to their VTel service(s).

Report An Outage:

* Community Anchors are: Hospitals, Emergency & Rescue Services, Educational Institutions or Public Works facilities.
Please tell us the service address where the trouble is occurring so that we may resolve your issue quicker
Limit of 250 characters.
Status updates are provided as they are made available. Please note: In some cases, you may need to clear your cache to see updated content on this page. We advise using a new “incognito window” on Google Chrome to ensure you are seeing the latest information, as updates can change frequently.
All VTel and VTel Wireless customers may experience brief outages, slowdowns or other unexpected behavior during these windows. Fiber customers in Springfield, Saxtons River, Chester, Grafton, Windham and Gassets/Ludow will be most strongly affected by this window.

This maintenance window is a planned event, which is part of our 10G Upgrade initiative. Learn more here.
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