Menu Close

Careers

Join our team and enjoy an exceptional benefits package including generous paid time off, competitive insurance plans, and investment opportunities.

Accounting Assistant

Vermont Telephone Co., Inc. has an opening for a full-time, or temp-to-full-time, Accounting Assistant.

Vermont Telephone Company, with headquarters in Springfield, VT seeks an energetic candidate to assist our accounting staff with the day-to-day operations of our finance department. Enjoy a great work environment where accuracy, dedication, and professional attitude is rewarded. Capabilities include strong administrative and organizational skills.

Essential Duties/Responsibilities:

  • Process and record accounting transactions. Maintain and reconcile subsidiary and control accounts. High attention to detail and accuracy is required.
  • Maintain and analyze accounting information on spreadsheets, online database, and all accounting software. Compile data for special and regular financial statements and reports.
  • Maintain files for the accounting and executive departments; a high level of confidentiality is required and expected.

Other Qualifications:

  • Knowledge of Accounting principles, practices and procedures
  • Knowledge of spreadsheet and word processing programs
  • Skill in written and oral communication.
  • Ability to organize, prioritize, and handle multiple work assignments.

Education and Experience:

College degree preferred and at least one year of accounting experience is required. Must be proficient in Microsoft Office; knowledge of Sage100 is helpful.  Strong communication skills, self-motivated.

Benefits:

  • Benefits offered to direct hires include Paid Time Off, Holidays, 401K, Flexible Spending ,Medical, Dental, Vision and Life Insurance, Tuition Reimbursement

How to apply:
Submit resume and cover letter to vtelhr@vermontel.com

Technical Support Staff

Main Job Responsibilities:

  • Configuring customer equipment to connect to the Internet, for DSL, and FTTH Internet customers either wired or wireless
  • Performing accurate creation of new accounts and maintaining existing accounts, using company provided software tools
  • Monitoring and troubleshooting customer services logically, utilizing company provided software tools
  • Providing customers with product and service information to enhance sales and customer service
  • Answering customer calls respectfully and patiently. Troubleshooting connectivity issues for both DSL and dial-up, using a broad range of tools and experience
  • Completing trouble tickets. Setting up email account in various email clients. Familiarity with a broad range of setting and configurations in a variety of email clients
  • Testing, packaging and programming modems, routers and netbooks
  • Monitoring and responding to customer voicemails and emails

Other Qualifications:

  • Familiarity with computer hardware and/or electronics
  • Customer service background
  • Able to work independently and efficiently to meet deadlines
  • Proficient in Internet-related applications, such as e-mail clients, FTP clients, and web browsers
  • Self-motivated, detail-oriented and organized
  • Experienced with hardware and software troubleshooting
  • Excellent communication (both oral and written), dependability, and flexibility are key

This job is part-time, averaging 15-18 hours per week after training.

How to apply:
Submit resume and cover letter to pelliott@vermontel.com

Service Technician

Vermont Telephone Co., Inc. has an opening for a full-time Service Technician in the state of Vermont.   Service Technician: installs, troubleshoots, repairs, and maintains products and equipment that VTel sells and or leases (VoIP, IPTV, LTE and high speed data—Ethernet). In addition, perform work associated with splicing and maintaining outside plan facilities and equipment. You will also be responsible for installs, splices, repairs and maintain aerial, buried and/or underground fiber optic cables. You will need to be knowledgeable of commonly used concepts, practices, and procedures within the field of telecommunications

As a technician, you will have direct, face-to-face contact with our customers and are expected to be proactive with the sales of VTel services and products. Services include, but are not limited to, Telephony, IPTV/LTE, Internet and/or high speed networks. Individuals in this role will exceed customer expectations by performing excellent customer service. Products & Services include (but are not limited to): Local Service, Central Office, Structured Cabling, (moves, adds and changes).

Job Location: Springfield, VT, USA

Essential Duties/Responsibilities:

  • Installs, troubleshoots, tests, splices, repairs, and maintains telephone equipment and general network equipment, customer premise equipment, IP equipment and programming for Voice, Video, LTE, and fiber optic/copper facilities for the products & services VTel offers.
  • Identifies location of defective cable using various test equipment and repairs buried, aerial, underground and/or customer cable. Locates cable and fiber in response to customer requests and/or construction needs. Locates, identifies and marks company underground and buried facilities to prevent facilities from being damaged. Performs cable fault acceptance tests on newly constructed facilities.
  • Pole climbing.
  • Provides trouble shooting support techniques and corrections. Responds to “trouble’ dispatches.
  • Provides excellent customer service. Proactively educates and sells VTel products and services to customers.
  • Performs project management of the installation of systems and performs related functions as requested by supervisor.
  • Participate in Saturday work rotation and share the On-Call duties with others.
  • Must be willing to work overtime as needed.

Required Qualifications:

  • Associate degree (or higher) with 2+ years basic technical telecommunications experience OR 4+ years technical experience with telecommunications products and/or services.
  • 6+ months of basic fiber optic and/or copper cable splicing and repair, installation and repair or switch training.
  • Must have and maintain a valid driver’s license.

Other Qualifications:

  • Requires an understanding of telecommunications products and services: inside Wiring/Cable, Internet/Intranet, Bonding & Grounding, Data & Computers/Transmission Concepts, Fiber Optic Transmission, Static Sensitive Equipment, Color Codes, Structured Wiring, Video/CATV/DBS Installation, Inventory Systems, Cable Locating, Battery Maintenance, Switch Maintenance, Special Circuits, Fiber Terminals, T-1s, Voice & Data, Testing & Certifying Loops to Support Data, Voice and/or Video.
  • Experience with VoIP installation and repair is desired.
  • Practical knowledge/experience with computer applications including (but not limited to): trouble/Repair/Dispatch Systems, Plant Record Systems, MS Outlook, MS Word, MS Excel, MS Explorer.
  • Ability to work and make decisions independently with little or no supervision.
  • Demonstrated customer service and sales skills, as well as effective communications skills (verbal and written) for interaction with internal and external customers.

Benefits:

  • Paid time off, Holidays, 401K, Flexible Spending ,Medical, Dental, Vision and Life Insurance

How to apply:
Submit resume to mturco@vermontel.com

Wireless Ambassador

Help your neighbors AND make extra money this summer?

VTel Wireless is a family-owned company that has built an advanced-technology 4G/LTE rural Vermont wireless Internet network, and we’re looking for a few friendly Vermonters who know the streets and country roads of their Vermont home-towns. Make $1,000 a month or more. Pick your own hours. Drive your own vehicles. Wear a VTel Wireless t-shirt. Teachers, students, farmers, professionals, or entire school baseball teams are all welcome. Help make rural Vermont a better place.*

We want you to drive along your nearby streets with a VTel Wireless lightweight and portable modem, where your neighbors want more, faster, better Internet. Check for strong wireless signal strength. Knock on doors to recruit new customers, host a meeting at your church, invite your local library to lend out VTel Wireless modems, set up a lemonade stand; whatever works! Make $50 per new customer, get some fresh air, and have fun.

How to apply:
Email Kristen Bruso, at kbruso@vermontel.com or call: 802-885-7770.

*VTel is not seeking to hire employees or enter into employment relationships with individuals who respond to this ad. Each individual will be asked to sign an agreement clarifying the terms of the relationship between the individual and VTel before selling may begin.

Summer Sales Intern

Apply by May 10th, 2019

Summer Sales Interns will work with Vermont Telephone Company and VTel Wireless to sell dynamic, state-of-the-art telecommunication technologies, including, but not limited to: fiber optic internet, television, HD phone and 4G LTE home and mobile internet solutions. This is a full-time, paid opportunity. Accepted sales interns will have direct interaction with our customers and vendors as they develop and execute their own communication skills, as well as learn innovative and intricate sales techniques. In addition to selling our products in a variety of settings, which will include limited travel and phone/email sales, interns will research and formally report on market opportunities, observe routine sales, marketing and development presentations/meetings, and assist business systems with improvement initiatives.

Sales Interns will be paid an hourly base wage, plus a generous commission structure which will tie into weekly and monthly quotas. Interns are expected to work 10am-7pm/daily, Monday-Friday.

Responsibilities

• Assist in the distribution or delivery of marketing materials
• Assist with execution of trade shows
• Assist in routine door-to-door sales and door knocking
• Practice cold calling, when needed
• Attend, assist in the planning of, and execute promotional events
• Perform analysis of marketing and sales data
• Maintain tracking report of public relations activity
• Provide support to social media efforts
• Seek and analyze competitor marketing and sales materials both on and offline
• Prepare presentations

Requirements

• A naturally charismatic, outgoing, college student who has completed their Freshman Year of College and graduating within the next three years or enrolled in a two-year program and have completed 30 credit hours.
• An applicant who is not afraid of hard work and enjoys being in a busy sales office as well as independently in the field. Specifically, we are seeking someone who is comfortable with multitasking and can manage multiple deadlines, as well as being comfortable working under pressure.
• Valid driver’s license is required, as well as reliable transportation to and from work.
• Applications must include a resume and letter of interest.
• Applicants are most preferred in fields of: Marketing, Business, Communications, Economics, although all applicants are welcome.
• If you are an upcoming college senior and graduating within 6 to 8 months, please let us know. We may have a unique ability to adapt this internship to a formal role.

How to apply: