Network:
September 23 2025: Long Distance Dialing
We are aware of a long distance issue where some incoming long distance calls are dropping after about 15 minutes. We have opened a support ticket with the upstream provider to try to determine the cause and resolve. No ETR at this time.
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All VTel and VTel Wireless customers may experience brief outages, slowdowns or other unexpected behavior during these windows. Fiber customers in Springfield, Saxtons River, Chester, Grafton, Windham and Gassets/Ludow will be most strongly affected by this window. This maintenance window is a planned event, which is part of our 10G Upgrade initiative. Learn more here.