Network:
Aug 12, 2026 at 9:12am
We are aware of some subscribers reporting issues with VTel service(s) including Internet service this morning. Our team is working now to get services to restored and service should be back online shortly.
Report An Outage:
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All VTel and VTel Wireless customers may experience brief outages, slowdowns or other unexpected behavior during these windows. Fiber customers in Springfield, Saxtons River, Chester, Grafton, Windham and Gassets/Ludow will be most strongly affected by this window. This maintenance window is a planned event, which is part of our 10G Upgrade initiative. Learn more here.