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Nutrition Label Consumer Education Portal

What Are Broadband Nutrition Labels?

Per the Federal Communications Commission (FCC), Broadband Labels are crafted to provide clear, straightforward, and accurate details about the costs and performance of high-speed internet services. Inspired by FDA nutrition labels, these labels aim to assist consumers in comparing internet service plans that best suit their needs and budgets.

Internet service providers offering home or fixed internet, as well as mobile broadband plans, are mandated to display a label for each individual broadband service they provide.

Consumers should seek out these broadband labels at various points of sale, whether online or in physical stores.

The labels must include essential information regarding pricing, introductory offers, data limits, and internet speeds. They also feature links to details about network management practices and privacy policies.

Network Management Policies

Choose a topic below to learn more.

Any practice (other than reasonable network management elsewhere disclosed) that blocks or otherwise prevents end user access to lawful content, applications, service, or non-harmful devices, including a description of what is blocked.

Any practice (other than reasonable network management elsewhere disclosed) that degrades or impairs access to lawful Internet traffic on the basis of content, application, service, user, or use of a non-harmful device, including a description of what is throttled.

Any practice that directly or indirectly favors some traffic over other traffic, including through use of techniques such as traffic shaping, prioritization, or resource reservation, to benefit an affiliate, including identification of the affiliate.

Any practice that directly or indirectly favors some traffic over other traffic, including through use of techniques such as traffic shaping, prioritization, or resource reservation, in exchange for consideration, monetary or otherwise.

Descriptions of congestion management practices, if any.  These descriptions should include the types of traffic subject to the practices; the purposes served by the practices; the practices’ effects on end users’ experience; criteria used in practices, such as indicators of congestion that trigger a practice, including any usage limits triggering the practice, and the typical frequency of congestion; usage limits and the consequences of exceeding them; and references to engineering standards, where appropriate.

Whether and why the ISP blocks or rate-controls specific protocols or protocol ports, modifies protocol fields in ways not prescribed by the protocol standard, or otherwise inhibits or favors certain applications or classes of applications.

Any restrictions on the types of devices and any approval procedures for devices to connect to the network.

Any practices used to ensure end-user security or security of the network, including types of triggering conditions that cause a mechanism to be invoked (but excluding information that could reasonably be used to circumvent network security).

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