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Paper Free Billing

Help VTel save more than 25 trees this year, go paperless!

Save 25, Get $25.

Your choice in billing preference has a major impact on tree consumption. Currently, only 49% of VTel customers have paper statements, but you can help us achieve our goal of 50% by July 1!

Update your paperless billing preference today and help us save more than 25 trees this year and receive a one-time $25.00 bill credit as a special reward*. 

Log-on to your SmartHub Portal and follow directions below, or simply call us at 802-885-9000 and request to change your billing preferences. 

* One-time promotional billing credit. No cash value. Cannot combine with any other promotional paperless credit(s). Non-transferrable. One credit per VTel account. Customer must keep paperless billing for 6 months after choosing to go paperless. Only customers who have not previously been enrolled in paperless billing within the last 12 months are eligible for this limited time offer. Expires July 1, 2023.



  • Find the green menu bar and hover over MY PROFILE. Click on MY INFORMATION from the menu.


  • Find the UPDATE MY PAPERLESS settings tab and click on it. 


  • Click on the ON/OFF button, until “ON” is highlighted in ORANGE.

Not sure yet? Here are some good reasons to make the change:

    • All of your statements will be stored on your online SmartHub account for up to 3 years and are secured by your online password. No more searching for old bills; they are all in one handy place. 
    • Your online statements are secured on your online account. They will never go missing, they will never get lost — or stolen, or damaged.
    • Limit your personal carbon footprint by choosing electronic statements — the trees will thank you for it 🙂
Do NOT follow this link or you will be banned from the site!