If you're having problems, we're here to help. Below are links to solutions to several common questions about Voice, Internet, and VTelevision. If you do not see something that matches the issue you are experiencing, you can always contact us directly by This email address is being protected from spambots. You need JavaScript enabled to view it., this webform, or phone at (802) 885-9000.

We will never send you an email asking for your account information. This is a popular way that hackers try to get your account information called "phishing". There is no reason that we will ever ask for your account information. If you do reply to one of these emails, contact us to reset your password.

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